Introduction
Thank you for visiting our Oakley Turf Farm website.
We are committed to protecting your personal data and ensuring transparency in our processes. If you have concerns about how we have handled your personal information, you can raise a data protection complaint by following the steps outlined below:
How To Make a Complaint
Steps to Raise a Data Protection Complaint
Email Your Complaint:
- Send an email to us at turf@oakleyturf.com.
- Use the subject line: “Data Protection Complaint and [Your Name]”.
- Clearly outline the nature of your complaint in the email.
Response Time
We will acknowledge your complaint within 30 days of receipt.
We will conduct any necessary inquiries and keep you updated on the progress.
Outcome Communication:
A resolution will be provided to you without undue delay.
Purpose of This Process
The aim of this new legal requirement is to provide a straightforward and reliable mechanism for individuals to voice concerns about how their personal data is managed. This process ensures that organisations remain accountable and responsive.
Effective from 19th June 2026
Other Complaints
For any non-data protection related concerns, rest assured that we aim to address your emails or phone calls promptly. Please email us turf@oakleyturf.com or call us on 01255 886 096.